Retail develops very dynamically and fast communication with the customer has a direct impact on sales. SMS for retail trade is a simple way to reach the recipient without intermediaries. The message goes straight to the phone and is read almost instantly.
Unlike emails or online ads, SMS notifications are short, specific and effective at conveying the most important information. That is why retail chains and retail stores use them more and more often.
SMS systems have become a standard in customer service. They make it possible to quickly inform about orders, promotions and product availability.
SMS sending for stores helps keep constant contact with the customer and respond in real time, with no delays and no extra communication channels. It is a solution that supports both online and offline sales.
SMS marketing in retail lets you reach customers based on their previous purchases or activity. Thanks to that, messages are more tailored and more effective than standard ads.
In retail chains SMS is used, among others, for:
Such activities help increase store traffic and support impulse sales.
Automatic SMS notifications in retail significantly improve the customer experience. After placing an order the customer receives a confirmation and then information about the delivery status. In the case of personal pickup (Click & Collect) the text message informs about the product being ready for collection. Thanks to this the customer knows what is happening with their order and the number of support enquiries is smaller.
The text message is one of the most effective tools for promoting special offers. Short messages work well for seasonal campaigns, sales and quick sales campaigns.
Retail chains also use SMS to send discount codes, inform about events, handle loyalty programs and remind about collected points or rewards. Thanks to this customers stay more engaged and return to the store more often.
SMS-fly is a platform for mass notification sending. We are the solution for companies that want to communicate with customers quickly and effectively. What sets us apart?
The system allows sending up to 1000 messages per second. Data is stored safely and notifications are delivered through proven operators.
Register and try the system in practice. After registration, free test messages are available, so you can test SMS sending and see how the platform works in real conditions.