Modern commerce needs fast communication solutions. SMS for online stores allows transforming standard service into personalized dialogue with customers and maintaining constant contact at every stage of the purchasing process.
E-Commerce requires precise customer notifications about discounts, promotions, and order status. SMS sending ensures exceptional delivery rates — up to 97% of recipients read them within 3 minutes. In online marketing, such effectiveness significantly translates to increased sales, and automatic SMS notifications streamline the entire customer service process.
The SMS-fly platform opens a range of practical solutions for e-Commerce participants:
Automation of mass messaging to customers
Saves employee time and eliminates the risk of human errors. Each transaction confirmation reaches the recipient in seconds.
Discounts and promotions via SMS
Have higher effectiveness than other communication channels. Users check their phones dozens of times daily, so your offer will certainly be noticed.
SMS marketing in stores
Allows quick notifications about delivery status changes, significantly increasing buyer satisfaction and reducing customer service inquiries.
Automatic SMS notifications
Streamline the entire customer service process and ensure precise notifications about order status.
| Expenses for SMS campaign | 1 920 PLN |
| — The number of sent messages | 30 000 |
| — The cost per one text message | 0,064 PLN |
| Average conversion | 5,00% |
| Client's income | 16 000 PLN |
| Clear profit | 14 080 PLN |
| ROI ( 27190 / 9810 ) x 100% | 277% |